Webinars
Thank you very much for your interest in the RMS Webinar program.
Webinars have been held monthly since January 2008. The RMS Webinar program replaces our monthly newsletter program.
We believe we can provide you with far more information in a much more timely manner. You may have as many people
attend a webinar as you wish.
Each month, you will receive an email inviting you to join us for the upcoming webinar.
The email will include all of the required login and password information. If you do not have an email address or you
do not regularly check your email, you can log on to the client section of our website by clicking on the webinar you
would like to attend (see schedule below) and entering your email address and password. The upcoming webinar schedule
is posted below along with the topics to be discussed. Topics are normally available for your viewing a minimum of 2
weeks prior to the webinar. At the end of each webinar we ask participating customers to email us with webinar topic suggestions
at webinartopics@rm-solutions.com.
If you would like to review past webinar topics please
click here.
From all of us at RMS, we hope you find the RMS Webinar program informative and useful.
Upcoming Sessions:
RMS August 2009 Webinar
To view a past webinar, simply click on the webinar name and you will be redirected to the client only section of our
website and asked to enter your email address and password. Once you are logged in, you will be linked to the webinar
page and can view any past webinar session.
11:00 AM PST, Thursday June
11 2009
11:00 AM
PST, Thursday April 30 2009
- The importance of the Holding Tank
- What is the purpose?
- How do I use it?
- How do I add or remove items from inventory control?
- FSA Card Processing Update
- The FSA eligible field in the Product Manager
- The Till
- The receipt
- The process
- What if an item doesn't show as FSA eligible and I believe it is?
11:00 AM PST, Thursday, March 26 2009 - CANCELLED
11:00 AM PST, Thursday, February 26 2009 - CANCELLED
11:00 AM PST, Thursday, January 29 2009 - CANCELLED
11:00 AM PST, Tuesday, December 30 2008 - CANCELLED
11:00 AM PST, Wednesday, November 26 2008 - Cancelled in lieu of FSA Conference Call.
11:00 AM
PST, Thursday October 30 2008
- Upgrading to V8.0
- Changes to Employee Editor, Login and Security
- New Auto-Hold feature in A/R
- Minimum Signature Amount for Credit Cards
- Signature Text for Credit Cards
- FSA Card Processing
- First Data (Concord EFS)
- All other processors (interfaces via
PCCharge)
11:00 AM
PST, Thursday September 25 2008
- Selling and redeeming Gift Cards -- This
topic will cover the two gift card options we
offer: the first using our A/R module and the
second using First Data, our preferred credit
card processor.
- Delivery Module
- FSA Card Processing Update
11:00 AM
PST, Thursday August 28 2008
- Using the Heads Down Display - used to make manual updates to the product file faster and easier
- Promo Manager
- Importing a promotion from a file
- Adding items via different methods
- Label Program
- Creating Shelf Talkers for your sale items
- New Module -- Advanced Gift with Purchase and Couponing
- FSA Card Processing Update
11:00 AM PST, Thursday July 31 2008 - CANCELLED
11:00 AM
PST, Thursday June 26 2008
- Methods for creating items that do not have
a barcode
- Creating store-assigned UPCs
- Using the item number
- Superseding a UPC
- Linking bonus-sizes to the regular item for
inventory, purchasing & receiving
- Using Price Groups
- Using Equivalent Groups
- Using Promo Manager
- FSA Card Processing Update
11:00 AM
PST, Thursday May 29 2008
- Using system tools to find and correct database anomalies
- Using product reports to analyze your data
- Creating Custom Reports using the Report Builder
- Sneak Preview of the new Receipt Editor which allows you to add unlimited text to the bottom of your receipt and make easy changes as often as you'd like
- FSA Card Processing Update
11:00 AM
PST, Thursday April 24 2008
- Managing Your Front End - Step 3 Of 4
- Perpetual Inventory
- Setting Up The Min And Max For Every
Item
- Inventory Counting - Processes That
Work
- Variance Reporting
- Moving To Min/Max Ordering From
Replenishment Ordering
- Managing Your Front End - Step 4 Of 4
- Using Reports To Keep Your Database
Clean And Accurate
- Using Reports To Help Manage Your
Product Mix - Depending On Time, We May Not
Cover This Until May's Webinar
- FSA Card Processing Update
11:00 AM
PST, Thursday March 27 2008
- Managing Your Front End - Step 1 Of 4
- Going Stickerless And Using Shelf
Labels - The Process
- Using Bin Locations - How And Why
- Processing Price Update Files
- Real Time Or Batch - Which
Option Is Best For You
- How Frequently
- Printing Shelf Labels
- Why You Shouldn't Manage Retail
Price Changes During The Receiving
Process
- Managing Your Front End - Step 2 Of 4
- Creating A Purchase Order Before You
Have On Hand Quantities In Your System
- Replenishment Orders
- Using The Handheld
- Transmitting The Order And Processing
The PO Acknowledgement
- Receiving The Purchase Order
- Auto Receiving Vs. Scanning - Which
Option Is Best For You
- FSA Card Processing Update
11:00 AM
PST, Thursday February 28 2008
- Ephedrine / Psuedoephedrine Tracking (Requires
V7.0 Or Above)
- Downloading The Software
- Installation And Setup
- How To Use
- How To Run Reports And Logs
- Auto-Update Program
- What It Means To You
- How It Works
- Credit / Debit Processing
- Explanation Of The Industry
- The Right Questions To Ask Your Processor
11:00 AM PST, Thursday January 31 2008
- Introduction And Welcome
- Using RMS Website And Client Login
- How To Login
- View Previous Webinars
- Finding Login Info For Next Webinar
- Logging Cases Online
- Reviewing Case Statuses
- Using Product Knowledgebase
- Ordering Supplies Online
- Viewing Invoices And Paying Bills
- Backups and Nightly Reports
- How To Verify You Have A Successful Backup
- How To Backup Manually
- How To Setup Nightly Reports
- What To Do If Reports Don't Print
- Common Issues And Resolutions
