As we’ve detailed previously on this blog, robust point-of-sale reporting capabilities are vital to the long-term success of your pharmacy. Utilizing data from reports can help you identify areas for improvement, eliminate inefficiencies, and boost overall ROI. They can also help you to streamline processes so that you spend a lot less time on certain tasks.
But what reports should you be running? Where can you look to get some of the basic metrics that you need to see how your business is really doing? Today, we aim to answer these questions. Here, we identify 10 types of POS reports you can use to improve your pharmacy’s day-to-day operations. Check them out:
This report is a must have. Simply put, it provides you with a summary of sales. You’ll see net sales, voids, paid ins/outs, taxes, your methods of payment, and more. If you’re looking for a quick, but detailed, reading of how well your pharmacy did on any given day, look no further than the daily cash report.
Run this report daily or monthly to see your sales totals. Macro-figures like these can be useful in determining large trends.
The sales distribution report offers professionals a breakdown of sales by any number of categories so they can see how specific areas of their store are performing. View sales by department, fine line, or GL.
Admittedly, hardly anyone is ever excited to review their tax breakdown report. Still, every pharmacy will need it at one point or another. Note, it gives you a more detailed breakdown of taxes than your daily cash report.
Methods of Payment
This report provides you a breakdown of credit card transactions with totals. It may be very basic, but it’s also a great metric to know for a number of reasons.
When you need to know quantities sold of front-end merchandise –– including OTCs –– the movement report is the best source for that information. In it, you’ll see monthly totals over the past year. This is an invaluable tool if you’re looking to make some changes in what front end products you carry.
Want to know what exactly your clerks are doing at the till? Including actions like discounts, refunds, voids, price changes? The performance report gives you this information so you can address any internal problems before they get out of hand.
Should you extend your hours? Add extra staff? To answer these questions you need to know how busy your pharmacy is at any given time. By using the customer count report to review your sales based on time increment, you’ll be able to make better staffing and everyday decisions. You can also see how many transactions are run, and the dollar amount sold for the timeframe you select.
For pharmacies utilizing accounts receivable, this report is handy to provide balances on all accounts.
Aged Accounts Receivable
If you’re looking for all of your past-due accounts, then use the Aged A/R Report for viewing accounts that are 30, 60, 90, and 120 days overdue.
Sometimes it’s easy to forget about something as seemingly simple reporting capabilities –– especially when they’re overshadowed by new gadgets and intriguing new features. But reports are an important foundation in any POS system and they should not be undervalued. At RMS, we work closely with pharmacies to ensure they have all the tech tools and resources they need to optimize their business. Contact us here to learn more!