--- title: 3 Advantages to Being an Independent Pharmacy description: There are a lot of things about being an independent business that are difficult.  As such, we spend a lot of time talking about ways to overcome the challenges that face independent pharmacies today.  So much so that sometimes we might forget there are a lot of good things about being an independent pharmacy, and […] --- [![Retail Management Solutions - Pharmacy POS Built for Success](https://www.rm-solutions.com/hubfs/RMS%20Full%20Logo%202-Color%20SVG.svg) ](https://www.rm-solutions.com) - [SOLUTIONS ](https://www.rm-solutions.com/pharmacy-pos) ## [Point of Sale (POS)](https://www.rm-solutions.com/pharmacy-pos) ### [POS Hardware](https://www.rm-solutions.com/pointofsalehardware) ### [Multi-Store & Enterprise](https://www.rm-solutions.com/star-link) ### [Payment Processing](https://www.rm-solutions.com/rmspay) ### [Training Programs](https://www.rm-solutions.com/customersuccessprograms) - [FEATURES ](https://www.rm-solutions.com/blog/3-advantages-to-being-an-independent-pharmacy#) ### [Inventory Management](https://www.rm-solutions.com/inventorymanagement) ### [Will Call Management](https://www.rm-solutions.com/bin-management) ### [Customer Loyalty](https://www.rm-solutions.com/pharmacy-customer-loyalty) ### [Mobile POS & Delivery](https://www.rm-solutions.com/mobile-pharmacy-pos) ### [Meds to Beds](https://www.rm-solutions.com/meds-to-beds) ### [Nutrient Depletion](https://www.rm-solutions.com/nutributler) ### [eCommerce](https://www.rm-solutions.com/ecommerce) ### [Digital Couponing](https://www.rm-solutions.com/8112-digital-coupons) ### [NPLEx](https://www.rm-solutions.com/nplex) - [LEARN ](https://www.rm-solutions.com/blog) ## [The RMS Blog](https://www.rm-solutions.com/blog) ### [Did You Know?](https://www.rm-solutions.com/did-you-know) ### [Biz Quiz](https://www.rm-solutions.com/biz-quiz) ### [CLIMB](https://www.rm-solutions.com/climb) ### [Testimonials](https://www.rm-solutions.com/testimonials) ### [eBook Library](https://www.rm-solutions.com/rms-library) - [ABOUT ](https://www.rm-solutions.com/about) ## [About RMS](https://www.rm-solutions.com/about) ### [Contact Us](https://www.rm-solutions.com/contact) ### [Upcoming Events](https://www.rm-solutions.com/events) ### [Our Team](https://www.rm-solutions.com/employees) ### [Careers](https://www.rm-solutions.com/employment) ### [Our Partners](https://www.rm-solutions.com/partners) ### [Order Supplies](https://www.rm-solutions.com/rms-pharmacy-point-of-sale-supplies) - [SUPPORT ](https://www.rm-solutions.com/support-services) [CLIENT PORTAL ](https://acct87349.app.netsuite.com/core/media/media.nl?id=36450&c=ACCT87349&h=87bc9ee6b61042bcf658&_xt=.html) [BOOK A DEMO ](https://www.rm-solutions.com/book-a-demo) Customer Loyalty # 3 Advantages to Being an Independent Pharmacy There are a lot of things about being an independent business that are difficult. As such, we spend a lot of time talking about ways to overcome the challenges that face independent pharmacies today. So much so that sometimes we might forget there are a lot of good things about being an independent pharmacy, and […] [ user ](https://www.rm-solutions.com/blog/author/user) Jul 28, 2016 --- There are a lot of things about being an independent business that are difficult.  As such, we spend a lot of time talking about ways to overcome the challenges that face independent pharmacies today.  So much so that sometimes we might forget there are a lot of good things about being an independent pharmacy, and that these good things can be used to the advantage of your pharmacy business. **Flexibility to try new things – **A corporate box store pharmacy may have some muscle compared to smaller independent chains and local retail pharmacies in certain areas, but when it comes to flexibility, independents definitely have the leg up.  You can more quickly respond to needs in your community and constantly be making adjustments that will improve your pharmacy.  Whether it’s implementing a new procedure that will improve your efficiency, or [adding technology to provide services like curbside delivery,](https://www.rm-solutions.com/mobile-pharmacy-pos) you can more easily do what’s best for you, and best for your pharmacy customers. **Happier employees mean happier customers- **A little over a year ago, a major pharmacy chain made the list of the [12 worst companies to work for](http://finance.yahoo.com/news/worst-companies-130656663.html).   Who do you think will be able to provide the better customer experience?  A box store whose employees feel overworked and undervalued? Not likely.  My bet is on the independent retailer whose employees have the resources and training to excel in their jobs.  If your employees feel valued, it’s a pretty safe assumption that your customers will feel valued too.    **Keeping money spent in the community – **It’s always great to remind customers that where they shop has a direct impact on the community. Money spent in local, independent businesses stays in the community.  Money spent at national (or international) chains isn’t going help the community thrive.  Remember to highlight the things you do to give back to your community. You are probably aware of all of these points but it never hurts to revisit. Make sure you are taking advantage of all of your strengths as an independent business as well as aligning with technology partners who can help you in that venture.  [Customer Loyalty](https://www.rm-solutions.com/blog/topic/customer-loyalty) [Efficiency](https://www.rm-solutions.com/blog/topic/efficiency) ## Similar posts Customer Loyalty ### [What Can You Learn From Independent Pharmacies in North Dakota?](https://www.rm-solutions.com/blog/what-can-you-learn-from-independent-pharmacies-in-north-dakota) Most independent pharmacies do business in a community where they face competition from at least one chain pharmacy or box store. Of course there are... user Jan 15, 2015 Customer Loyalty ### [Modern solutions for your independent pharmacy](https://www.rm-solutions.com/blog/modern-solutions-for-your-independent-pharmacy) Today’s independent pharmacy is much different that the mom and pop pharmacy of days past. Competition, patients, insurance companies, and health... user Dec 12, 2013 Customer Loyalty ### [Do You Understand The Niche that Your Pharmacy Fills?](https://www.rm-solutions.com/blog/do-you-understand-the-niche-that-your-pharmacy-fills) Trying to explain what I do, or the industry I work in, to people outside of the pharmacy world can be a little bit difficult. Pharmacy Point-of-Sale... user Mar 13, 2017 ## Subscribe to the RMS Weekly Newsletter Be first to know about new blog posts, special announcements, product launches, upcoming events, **CLIMB **content, and more from your favorite pharmacy POS partner. 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