It seems like just a few weeks ago we were still enjoying the warm days of summer. This morning I woke up and it was November. How did that happen?...
For many people, this December means one thing. A New Star Wars movie is about to be released. Some fans are stoked, and some fear that this new...
Earlier this week I shared a couple of articles we’d previously posted about how to keep your pharmacy running smoothly and your customers happy...
Fall is here. There are pumpkins on the front porch, a pleasant chill in the air and leaves on the ground. Inside, the heating system has replaced...
There are many things we learn at a young age. Lessons that are supposed to guide us through life safely and successfully. Hopefully when we are...
This weekend I took my kids to the pumpkin patch. At 18 months old, this was their very first pumpkin hunting adventure and I wanted it to be...
If you described me as verbose, it would probably be an understatement. I talk quite a bit. At work, I’m often on the phone with customers and...
We have all been there: You draw up to-do list after to-do list. You have many things to finish, yet when one item is checked off, two more are...
My 18 month old son wanders into my home office. He stacks the dog dishes neatly, closes the door to the dog crate, and proudly brings me things that...
October 1st is almost upon us and with it comes the official liability shift date for EMV. Because there continues to be a large amount of...
How effective your employees are can make a huge difference when it comes to how satisfied customers are with your pharmacy services. For your...
In 2012, a study showed that 42% of people with mobile phones reached for them when bored. In 2014, another study revealed that the average smart...
Live in the moment. Engage. Connect. These are just a few buzz words you’ll see in most any customer service self-help book. Seems like good advice....
Taking the stairs is good for you. A study at Duke University showed that ditching the elevator or escalator in favor of the stairs helped to reduce...
In the category of things my mother told me (that I didn’t believe at the time, but now completely understand) is this saying: “It’s the little...
