Modern solutions for your independent pharmacy
Today’s independent pharmacy is much different that the mom and pop pharmacy of days past. Competition, patients, insurance companies, and health...
Customer Loyalty
5 tips for surviving cold & flu season in your independent pharmacy
A couple of months back, I wrote about keeping your pharmacy customers happy and healthy this cold & flu season. I hope that you were able to run...
Customer Loyalty
7 Ways to Brighten the Holiday Season in your Pharmacy
It can’t have been that long since I was celebrating the arrival of summer. Stashing my winter clothes and buying strawberries and cherries at the...
Customer Loyalty
Pharmacy point-of-sale or point-of-service?
I’ve always loved Halloween. I know I probably should have grown out of it by now, but I just haven’t. And I hope I never do. I think it’s something...
Retail Management Solutions celebrates 15 years in business
This year, RMS celebrated 15 years in business. It seems appropriate at this milestone to take a look back at RMS. At how we started, how we’ve grown...
Why the sunset of Windows XP matters to your independent pharmacy
In the years that I’ve worked at RMS, I’ve come to realize that there aren’t many people who understand deadlines better than owners, managers and...
Customer Loyalty
Four goals to set in your independent pharmacy to increase growth
Back slaps, fist bumps, high fives, bear hugs, chest bumps, and the inevitable touch down dance. Yes, it’s football season. And while every game has...
Pharmacy operations tips for your independent pharmacy
When I listed my personal qualities and attributes on my very first resume, I know that I wrote down that I was good at multitasking. Today however,...
3 Lessons your independent pharmacy can learn from Kevin Spacey
I don’t do very much of anything in small slices. This is a good thing when it comes to projects, or spending a Sunday cooking food for the week, but...
Pharmacy POS technology in an ever changing world
Right under the RMS logo, it says “The Leader in Pharmacy Point-of-Sale Innovation.” To us, these words are more than just a slogan or catch phrase....
Customer Loyalty
5 tips for a healthier cold & flu season in your pharmacy
In Washington State, a few days of late August rain are not necessarily a sign of the coming fall. For native Washingtonians that are immune to the...
Customer Loyalty
Marketing Tips for your Independent Pharmacy from an RMS Expert
If you are a frequent visitor to the RMS website, chances are you’ve noticed some changes over the past year. We’ve become more active in social...
Customer Loyalty
Independent pharmacy in a changing retail landscape
Ever since I was little I have loved to shop. In fact I’m pretty sure that one of the biggest reasons I enjoyed my time working in retail was because...
Customer Loyalty
Improving the customer experience in your pharmacy
If you ask someone what they do for a living and they tell you that they are in customer service, chances are that you’ll think of a retail setting,...
Customer Loyalty
5 easy ways to drive private label OTC sales in your pharmacy
When a friend asked me if I had any Tylenol in the house this past weekend, I directed her to my medicine cabinet. “It should be on the top shelf” I...
