What are your pharmacy’s inventory holding costs?
In the days before I sat comfortably behind my desk, I stood behind a cash register, set planograms, reordered stock and counted down cash drawers at...
Pharmacy Promotion: 4 Tips to Excite Your Customers
Pharmacies are unique organizations. While they provide a key service in the form of filling essential medical prescriptions, they also operate in...
Retail Management Solutions is growing!
For the last 5 years, the main offices of Retail Management Solutions have been located right in the middle of downtown Olympia, Washington....
Credit card processing for your pharmacy demystified
I use my debit card for pretty much everything. So much in fact that my card rarely lasts the 5 years between when my bank issues the card and when...
Solving high readmission rates with outpatient pharmacy
When I used to think about patients not taking their prescriptions, I would immediately picture a fussy toddler, fighting some less than desirable...
Customer Loyalty
Do you have control of your pharmacy’s brand?
I’m not quite sure how it happened, but every month a Harper’s Bazaar magazine shows up in my mail box. If you’re not familiar with the magazine,...
Blogging basics for independent pharmacy
On Wednesday morning, I stared at a blank document on my computer screen, rolling ideas around in my head for this week’s blog post. I always look...
Changing the way that pharmacy does business.. in 1982
In 1982 the movie Blade Runner was released. The science fiction film takes place in the year 2019, which is not so very far from today. However, if...
5 tips for keeping your pharmacy safe online
Sometimes technology can be scary. Not in an “I’m afraid to try new things” way, but because for every wonderful thing that technology helps us to...
The pros and cons of touch screen for point-of-sale
There has been a large amount of argument in the media, some of it strident, on the perceived benefits and/or failures of Windows 8, of its dual...
Accepting FSA Cards in Independent Pharmacy
Not so long ago, I spent a majority of my days talking about FSA card acceptance and IIAS compliance. Anyone who went through the process in the...
PCI Compliant – Are you at risk to lose Mastercard/Visa capability?
We often get calls from customers asking “Am I PCI compliant?” The only answer RMS or any technology provider can truly provide is, “ We don’t know”....
A pharmacy without cash registers?? (Part 2)
A couple weeks ago, I wrote about a pharmacy I was visiting to do a photo and video shoot, West Cocoa Pharmacy. As I said previously, they opened...
Is Change in Your Pharmacy Good or Bad?
On some level I’ve always viewed a fear of change as something slightly comedic. After all, from TV sitcoms to romantic comedies, to commercials,...
Changing Your Culture Can Grow Your Pharmacy Business!
It all started when our President & CEO, Brad Jones, posted an innocent news article about how standing, and not sitting, for even a short amount of...
