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Stories by user


Is Quality or Cost Most Important?

The investments you make in the things you care about matter. From the food you feed your family to the technology you use in your pharmacy.

Training

Happy Fourth of July from RMS

When I was a kid, the moment the bell rang on the last day of school, summer officially started. It didn’t matter if the skies were cloudy and gray...

Patient Care

The Rule Book for Your Pharmacy Business

Have you ever played a game without fully understanding the rules? Frustrating right? You get the concept and the end goal but the first time or two...

Customer Loyalty

Customer Loyalty in Your Pharmacy

A good customer loyalty program can make a world of difference in your pharmacy. But in many pharmacies, customer loyalty is thought of either as...

Customer Loyalty

What Does “Strategy” Actually Mean Anyway?

If you dive down the rabbit hole of trying to better your business in any meaningful way, you’re going to run into the idea of “strategy”. It’s...

Why Every Pharmacy Needs Point-of-Sale

“My pharmacy is very small, and we don’t have a lot of OTC’s.” “We don’t do a lot of retail business.” “Our pharmacy has no front end.” Do any of...

Efficiency

What’s the Real Cost?

Cost vs. value is a tricky thing. How do you decide whether something is really worth the money you’ll spend on it? It’s a question we talk about...

Training

Are Your Pharmacy Staff Dependent on You?

This coming Fall, my kiddos will be starting Kindergarten. And even 5 months away, there’s a flurry of preparation. I’ve filled out what feels like a...

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