Category

Efficiency
Last month, we provided the first of many updates about what to expect this year as the credit card industry undergoes some pretty big changes.  Credit card fraud and data breaches continue to be major concerns for retailers big and small, so it’s important to understand the changes you will be seeing in 2015 that...
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People generally need more than they think they do.  That’s the principle behind the sales training at the Container Store.   It’s a strategy meant to increase the average ticket size and boost sales.  According to this article, instead of the more traditional, “How are you today?” or “Did you find everything you need?” They instead...
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What if we could have superpowers?  It’s something most of us would daydream about when we were kids.  If only we could fly or move at the speed of light the way Superman does, or if we had Batman’s cool gadgets, or maybe even the smarts of some of those evil geniuses.  As adults, we...
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I remember when “clap on, clap off” for your lights was really cool.  Or when my grandparents bought a light that dimmed and brightened based on a touch.  Today, if I chose to, I could control lights, thermostat, monitor a smoke detector and even control the locks on my front door from my smart phone. ...
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Welcome to 2015.  I hope that the holiday season was successful and profitable for your pharmacy.  Perhaps the last few days before the new year gave you a chance to recover from the holiday rush, or maybe cold and flu season has kept the hustle and bustle going.  But either way, the new year has...
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  The year-end is fast approaching and many of you will be weighing your pharmacy business, trying to find ways to increase operational efficiency and your bottom line. There are some key questions that every independent pharmacy owner should ask themselves: Are you experiencing lower margins, lower profits, weaker cash flow in 2014? What don’t...
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Unfortunately, one of the biggest problems pharmacies face is employee theft.  In 2011, employee retail theft accounted for 1.41% of sales.  When considering overall store theft (employee and shoplifting), employee theft attributed to 44% of the total.  The average employee theft case totals $996, compared to shoplifting cases averaging $337. This is significant, and left unchecked, can...
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