Category

Efficiency
The last time you went shopping and received a paper receipt, what did you do with it? Did you carefully fold it, place it in your wallet for storage when you got home? Probably not. More likely, that receipt was carelessly shoved into a pocket, lost in a purse, or forgotten in the bag your...
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Not so long ago, if your pharmacy was out of stock on something, one of two things happened. The customer either went to another store to look for what they needed or, if you were lucky, they found a staff member to ask for help. While out of stocks have never been ideal, customers have...
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Have you ever looked over the edge of the cliff, took a small step back and then a GIANT leap off the cliff into the water?Not only is this one of my favorite summer pastimes, it is also exactly how I feel with this new adventure in life. I have left the quiet, slow paced...
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A few weeks ago when I was shopping for Mothers Day cards, I ran across one that said something to the effect of “Dear mom, sorry for all the awful stuff I did when I was growing up. If it helps, you only knew about half of it.” While this elicited a smile, I couldn’t...
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The commonly accepted meaning of convenience is constantly changing for your customers. They have more options to choose from than ever before. Not just in where they do business, but how they do business. And in a culture where a taps on a smart phone can result in pretty much anything you want being delivered...
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Everything is done online these days: shopping, setting appointments, renting a movie, obtaining product support. You name it, there’s probably an option that doesn’t involve getting out of your favorite chair.  We’re in the age of convenience. The age of faster is better, or at least perceived to be. Just because it’s feasible to take...
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There are many reasons why electronic cash register systems went out of vogue: compliance with more regulatory changes than one can easily count, the need for active inventory management, FSA card acceptance, reliable sales monitoring, the list goes on. What about scalability though? Did that make the list when you purchased your last point-of-sale system?...
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Innovation – it’s one of our tent poles here at RMS.  We continuely push ourselves to not only develop new features with our point-of-sale solutions for pharmacies, but ways to use these features.  We were the first to market with a mobile handheld device to allow hospital outpatient pharmacies to service patients during patient discharge,...
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We’ve all been there.  We try to plan our day as best as we can, but in the 21st century, with customer expectations, insurance and doctor demands, ill patients, and  technology glitches, undoubtedly your day never ends up the way you thought.  There’s little doubt that it’s never been tougher to make a pharmacy profitable.  
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