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The quote “Success is dependent on effort” is attributed to the Greek Poet Sophocles. Of course, we know he wasn’t talking about drug induced nutrient depletion counseling programs. But if he had been, he’d be right on the money. Counselling and making supplement recommendations based on drug induced nutrient depletion are great ways to improve...
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Every pharmacy needs a way to measure progress. Without metrics, there’s no way to see where your business is at, what’s working, and what areas you need to focus on improving. Thinking about all the data and numbers you have access to through your point-of-sale system might make the idea of reviewing metrics a bit...
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Last week, we talked about preparing your pharmacy business for the rest of the year. Things like contingency planning, disaster preparedness, and some essential reports to review. Also, on the list for this time of year should be seasonal preparation. And no, I don’t mean the holiday season just yet. It’s another important season for...
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The first Monday in September marks Labor Day. A day created to celebrate American workers and their achievements. Whether you mark the occasion with back yard barbecues or a spend the day behind the pharmacy counter, Labor Day always brings with it one certainty.  The end of summer is almost upon us and it’s time...
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If you keep on doing the same old thing, you’re going to get the same results. This is old wisdom, but something we all need a reminder of every once in a while. This is really important if you want to see change in your pharmacy. Like better cash flow, or higher profits. You don’t...
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During the RMS August CLIMB Broadcast we were joined by Cortland Data Partner Craig Robinson and pharmacist/ pharmacy owner Joe Daugherty. Joe is the owner of Stanley’s Pharmacy, in Marshfield, MO. He made the decision to abandon the more traditional rebate pricing model in favor of a transparent pricing model. This concept aims to remove...
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Customer-centricity is concept of doing business where the customers and their experiences become the focus of your pharmacy as opposed to products. Giving name to something that many pharmacies have found to be essential for success, customer-centricity goes beyond simple customer service. The customer-centricity concept creates a strong foundation for thriving pharmacy businesses. Why is...
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Cash flow is important to every business. For many independent pharmacies it’s a serious issue. Sometimes factors outside of our control cause short term cash flow problems. For those situations, financial management strategies, like this list from Lisa Faast, can help alleviate the stress until you can move past whatever circumstances have caused your cash...
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The topic of pharmacy profitability never gets old for us. After all, who would say no to a bit more profit? And if we can see results quickly, all the better. Quickly improving pharmacy profits isn’t just about how long it takes for us to see a positive impact to the bottom line. The time...
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Inventory Management. These two words often seem to represent a perfect example of “easier said than done”.  Not because any one task is particularly difficult, especially with the right pharmacy point-of-sale tools. But because there are many components of an effective inventory management program and there’s no one size fits all solution. So if there’s...
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