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Your pharmacy front end can be a profit center when properly managed. This is true, no matter if you have 100 skus or 10,000 skus or somewhere in between. There are lots of ways to drive front end profits. There are also lots of ways to lose money and inhibit cash flow. Luckily, with the...
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No matter which business vertical you’re in, there’s one thing everyone has in common. Adapting to change is critical.  In the pharmacy world specifically, we’ve seen dramatic change over the last 40 years. Even in the last 5 years. Or 1 year. We can adapt or fail. Change our businesses or watch them lose relevance....
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The timer on 2021 is officially running out. Or maybe it already has by the time you’re reading this. (If so, Happy New Year!!) Maybe you’re thinking about New Years resolutions. Or business and personal goals you’d like to attain. Or maybe, you’re just looking forward to the idea of a fresh start in a...
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‘Tis the season too be jolly. To deck the halls, build a snowman, take a sleigh ride, and roast some chestnuts. It’s the season when the Grinch’s heart grows three sizes and when Charlie Brown’s sad little tree doesn’t ruin the day after all. In short, it’s the season for magic. Not the kind you...
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Have you given up on your front end? Many pharmacies have, or are thinking about doing so. That’s a mistake. Your front end is a vitally important part of your pharmacy business.  Not convinced? We definitely get it. Over the years the traditional pharmacy model has changed. The pharmacy of the 60’s, 70’s and 80’s is no more....
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There are few places you’ll find more acronyms or terms that are just plain weird than in the world of credit card processing. EMV, E2EE, P2PE, NFC, FSA, Tokenization, PCI. What do they all mean? And most importantly, does it matter if your pharmacy is on board with each particular item? While there’s no one...
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You don’t have to summit to succeed. This is one of the many lessons we recently learned from Dr. Emily Johnston. As a climber and physician, she’s experienced what many would define as failure more times than most. But, her unique view on failure, and how she really defines success, is something we can all learn...
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Whether there’s a chill in the air, snow on the ground, or sun in the sky there’s no doubt that the season of giving is upon us. And with a pharmacy front end that’s big, small, or somewhere in between, there’s certainly some optimizing to be done to help your pharmacy see some increased profits...
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No matter the size of your pharmacy’s front end, the holiday season represents an opportunity to increase foot traffic and, potentially, sales.  Whether you have a gift department, seasonal items, local products, etc. doesn’t really matter because increasing foot traffic isn’t just about splashy advertising or Small Business Saturday deals. The holiday season is the...
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When I was a kid, my family and I went to pick strawberries at a local farm. I’m not exactly sure how old I was, but I was short enough to think the rows of hedges felt like a labyrinth and young enough that I was only interested in following my older brother around and...
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