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If you want to run a customer-centric pharmacy, then every detail of the customer experience matters. From big things like clinical services and nutrient depletion recommendations, to the smaller bits and pieces like the speed of a transaction and making sure a patient has all of their available prescriptions when they leave the pharmacy. Pharmacy...
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May is mental health awareness month. A topic which is so important for all of us to take notice of. For ourselves, family, and friends certainly. But also, for employees. After all, employees are the most valuable asset your pharmacy has so it makes sense for pharmacy leadership to take steps that help pharmacy teams...
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CLIMB Virtual Summit by RMS
In October of 2020, RMS launched the CLIMB webinar series to help pharmacies become more profitable and customer centric. Not by using pharmacy point-of-sale (although you can find plenty of content about that particular topic on the RMS website) but through education on care, leadership, innovation, motivation and balance. Every month we invite pharmacists and...
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We’re always looking for new ways to improve pharmacy profitability. Whether it’s something completely new, or a fresh take on an old concept, the battle to innovate for higher pharmacy profits is never ending. We’ve had the opportunity to work with a lot of amazing industry experts, discussing all kinds of ways that pharmacies can...
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Why Your Pharmacy Should Decouple Pricing From Receiving Before pharmacy point-of-sale was commonplace for pharmacies, pricing and receiving were always completed in tandem. When you received your totes full of products those totes also contained item stickers. Your receiving process was simple, but time consuming. You’d take the item, put the included item sticker on...
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At RMS, we’re inspired by the amazing work of pharmacies across the United States.  Getting to hear stories of pharmacy teams that go above and beyond in their communities and having the opportunity to play even a small role in those stories is honestly one of the best things about what we do every day....
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“People show up and do the best they can given what they know, given how empowered they are, given your organizations mission vision and values.” This quote comes from one of RMS’ vey first CLIMB presentations hosted by the amazing Terri Norvell. Terri is a Certified Business Growth Specialist and If you’ve never watched one...
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When RMS was founded in 1998, one of the first things we did as a pharmacy point-of-sale provider was create the first platform for pharmacy management system integrations. These integrations were essential then and remain so today because they allow pharmacies to choose the systems that best meet their needs in each equally important aspect...
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Keeping accurate inventory counts in your pharmacy point-of-sale system is important. It helps you understand your inventory value, identify shrinkage and make smart ordering decisions. Important as it may be, for many, the thought of Inventory counting brings with it a slightly queasy feeling or an impending sense of dread. We don’t blame you. The...
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Did you know that every time you sell a prescription, you might be leaving money on the table? What’s more, your patients might be walking out the door without everything they need to experience a positive outcome. When patients fill a prescription, they often think about the big side effects. Potential drug interactions, or the...
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