How to Help your Pharmacy Employees Perform at Peak Efficiency

How effective your employees are can make a huge difference when it comes to how satisfied customers are with your pharmacy services.  For your customers, your staff often represents the face and image of your pharmacy. If your staff doesn’t succeed at their jobs, your pharmacy has an even bigger uphill battle. 

In the past, we’ve talked about training as being an important part of helping your pharmacy staff to excel in their roles.  But there are other things that you can do to help your employees to be as successful as possible.  This article talks about some ways that your morning routine can impact your productivity throughout the day.  If you can leverage these tips as part of a daily routine in your pharmacy, you can help your employees to be more productive, and by extension, provide better service in your pharmacy. 

Start with exercise: The article cites that those who exercise during the workday are more positive and have more energy. Even just 10 minutes a day can make a difference.  Providing an environment where your employees can be active during breaks can make a huge difference. Encouraging active lifestyles and even incentivizing walking during breaks can lead to healthier, happier, and more productive employees.

Drink lemon water and eat a real breakfast:  Providing healthy snacks and beverages for your employees is a great way to maintain and increase their productivity.  Provide simple healthy snacks and options like lemon water can help your pharmacy employees to have the energy they need to do their best.

Set Goals: Setting specific goals mean you’re more likely to succeed.  Meet with your staff before they start their shift and set goals for the day.  Goals can include sales amounts, as well as projects to be completed in the pharmacy, such as setting new product out or running inventory in a specific department.

Clean your workspace:  How cluttered your workspace is can impact how productive you are.  This certainly impacts your office space, but making sure that the register area is clear of unnecessary chaos and distractions is even more important. Having a clean register area will also speak volumes to your customers.

Assign times to your to-do list: Make sure to assign time frames to any tasks you’d like your employees to complete.  For example, if you’d like your employee to complete facing and restocking of a department, set a time frame for that be finished.

Don’t multi-task:  We actually don’t have the ability to do two things at once.  Instead, we change between different activities at a rapid rate, and every time we shift focus, we lose productivity.  Help your employees by not expecting them to complete more than one task at a time. 

Helping your employees to be their best will mean your pharmacy operates at peak efficiency and that your customers have the best possible experience.