We all know that customer loyalty programs are a popular method for encouraging customers to shop more often and buy more when they do shop. But in...
No matter how reliable your pharmacy POS system is, there’s still a danger of something going wrong. Computers fail, and peripheral hardware gets...
Ever get buyer’s remorse? You purchased something that made sense to you in the moment, only to later have doubts or regrets? Of course, we all have....
Strong passwords are requirment for many applications, including your point-of-sale system. This is a good thing as it’s important to restrict access...
When you have a cold, there are a set of symptoms that go along with it. If your computer has a virus, you may notice a decrease in performance. If...
Trying to explain what I do, or the industry I work in, to people outside of the pharmacy world can be a little bit difficult. Pharmacy Point-of-Sale...
Have you ever been reading an article online and had an ad or news story start to auto-play when you weren’t expecting it? Most all of us have had...
Here I am speaking at last week’s PDS Conference in Orlando.
The level of customer service that your pharmacy provides plays a major role in the overall success of your business. A exceptional customer...
Rules, regulations and sales restrictions are nothing new to pharmacies. They are just a part of how you do business. Still, it’s nice to find a way...
4 years ago, I bought a new car. It had all the bells and whistles and the all-important (at the time) moon roof. I was pretty happy with it. At...
Reading every email in your in-box and getting through every article that comes across your desk is next to impossible. There are days when we just...
There’s undoubtedly something we’d like more time for in our lives. More time with family. More time to go on vacations. Maybe just more time to work...
Here are three simple changes that can make the difference between frustration and satisfaction.
Last Thursday, the groundhog saw his shadow and unwittingly forecasted a winter that will last 6 more weeks. Consequently, I spent the day feeling...
