3 Reasons your Outpatient Pharmacy POS System Needs to be Flexible
Effecting change in any pharmacy is very rarely easy. The reasons vary from pharmacy to pharmacy. Bad habits are hard to break, money is difficult to...
The RMS Blog
Training
Taking a Moment for Memorial Day
A lot of things happen on Memorial Day every year. From parades and concerts, to car races and sports tournaments. Some businesses shut their doors...
Patient Care
4 Ways to Improve Your Phone Manners For Better Customer Experience
You text, email, Facebook, Instagram, and Tweet. These are now standard forms of communication and there are countless articles in recent years...
Patient Care
Why Accountability in Pharmacy Partners is so Important
My toddlers love bath time. So much that when I turn the water off every night, they beg for more. Of course the answer is no, the tub is full...
The Key is in Exceeding Expectations in your Pharmacy
So much of the time, we think about services, products, and customer service, as the things that make the most difference in how happy customers are...
Pharmacy POS Support for the Real World
Maybe your doors open at 8am and close at 5pm, and you’re only open Monday thru Friday. Sound about right? Well of course not. These might be the...
Efficiency
A Fresh Take on Productivity in Your Pharmacy
We often talk about how important it is to set goals for your pharmacy. And having those goals is definitely important. But it’s hard to keep track...
Pharmacy To-Do Lists – Do It Right The First Time
To-do lists. We all have them. Personal and professional. We usually take great care in creating them with the idea that this list is how we finally...
Patient Care
Leveraging Pharmacy Technology to Improve Patient Counseling
If you haven’t noticed, we at RMS are pretty passionate about helping pharmacies to improve, grow and succeed. We also passionately believe that for...
Customer Loyalty
Re-thinking Customer Loyalty for your Pharmacy
When we think about customer loyalty programs, most of us probably have a pretty set idea of what that entails. A wallet full of cards and some sort...
Efficiency
Using Pharmacy POS Reporting to See Your Pharmacy More Clearly
Every 2 years, I visit the optometrist for an eye exam. I’ve had glasses for a long time, and although I don’t need them all the time, they are a...
Efficiency
Pharmacy Owners – Are You Guilty of An Escalating Commitment to a Lost Cause of Action?
Many years ago I was privileged enough to attend the APhA/GSK Executive Management Program for Pharmacy Leaders. During the ten day intensive program...
Patient Care
One Signature in the Pharmacy is Better Than Two, or Six
When RMS first started out, electronic signature capture wasn’t a thing. We were actually the very first pharmacy POS provider to come to market with...
Customer Loyalty
How to Act on Inspiration to Improve Your Pharmacy
On Monday, I shared some quotes from Mark Cuban. They’ve definitely been food for thought for me all week long. But liking these sentiments and...
What Makes a Pharmacy Successful?
Do you ever wonder what sets the successful apart from the not so successful? What allows some people to go from just getting by to being among the...
