If you haven’t noticed, we at RMS are pretty passionate about helping pharmacies to improve, grow and succeed. We also passionately believe that for...
When we think about customer loyalty programs, most of us probably have a pretty set idea of what that entails. A wallet full of cards and some sort...
Every 2 years, I visit the optometrist for an eye exam. I’ve had glasses for a long time, and although I don’t need them all the time, they are a...
Many years ago I was privileged enough to attend the APhA/GSK Executive Management Program for Pharmacy Leaders. During the ten day intensive program...
When RMS first started out, electronic signature capture wasn’t a thing. We were actually the very first pharmacy POS provider to come to market with...
On Monday, I shared some quotes from Mark Cuban. They’ve definitely been food for thought for me all week long. But liking these sentiments and...
Do you ever wonder what sets the successful apart from the not so successful? What allows some people to go from just getting by to being among the...
Several years ago, I received a letter from my doctor’s office. My physician’s home had been broken into and her work laptop was stolen – her...
This past week, one of our employees who works from home lost power for about 6 hours. It wasn’t because of high winds or heavy snow. Instead, it was...
Local community pharmacies used to carry everything. They were the one stop shop for all types of necessities. That’s because niche stores simply...
In 1975 Pianist Keith Jarrett preformed at the Koln Opera House in Germany. The sold out show was the first jazz concert ever to be performed at the...
These days it’s harder than ever to keep up with what customers want. That’s because customers are more knowledgeable than ever and they have...
This week, I’ve been out digging holes in my back yard. Don’t worry, I’m not losing my mind and looking for buried treasure. I’m actually building a...
In theory, transactions at the register should be pretty simple right? Scan items, choose a method of payment, tender the transaction, and print a...
Recently in the news it was reported that a man dressed as a Walmart employee walked up to a cashier, and told him he was needed in the office. The...
