One Way to Both Improve Employee Moral and Customer Service in your Pharmacy
Giving your pharmacy employees some autonomy or decision making abilities can be beneficial both to you and your customers. When your employees know...
Giving your pharmacy employees some autonomy or decision making abilities can be beneficial both to you and your customers. When your employees know...
Everything should do more. That’s the trend. From watches, to phones, to home appliances. If there isn’t some sort of dual functionality it doesn’t...
Like any company that wants to be successful, you strive to make your customers happy. It can sometimes be a daunting task, and you can’t please...
Growing up, I regularly got new clothes that might be just a little big for me. My mother wisely told me that this was necessary, so that I had room...
Does anyone really believe in “One Size Fits All” anymore? When was the last time that you purchased anything with this label and it really actually...
With so much hype, albeit well deserved hype, about credit card fraud, data breaches, and other more electronically based mischief, we sometimes...
In any convenience oriented industry, the drive thru window rules it all. Fast food, coffee shops, banks and of course, pharmacies. When you compare...
Many local pharmacies carry needed severe weather supplies, so remaining open can be vital to your customer base and community. Here's how you can...
So much of the time, business owners focus on big picture changes. Comprehensive overhauls of how they do business. Sure these changes ultimately...
A sneeze may be a common occurrence in the pharmacy environment. But if the cause is not from a cold or allergies, and is instead triggered by a...
Earlier this week I shared an article on some ways to find the motivation you need to achieve your goals. Motivation is a big piece of the puzzle...
The past few weeks, we’ve talked a lot about what 2016 might hold for your independent pharmacy. Hopefully by now, you know what your goals will be...
Noted inventor Charles Kettering once said, “Every time you tear a leaf off a calendar, you present a new place for new ideas and progress.” As we...
Every year, as soon as the holidays are over, I immediately take down my holiday decorations. I’m not a Grinch or anything, but once the holiday is...
For most businesses, the end of the year is spent in a flurry of number crunching and report running. If you are an independent pharmacy owner, the...