Keith Anderson

About Keith

In my preteen years, with some friends in my neighborhood, we started a summer venture helping out people in the neighborhood with random projects. We started with trying to mow lawns but didn’t get very far. Eventually instead of mowing lawns, we started asking what people needed help with. From an elderly couple needing their garden weeded and the man that hurt his back at work needing his lawn mowed, to washing cars and taking care of pets we made some good money and learned a valuable lesson: listening to what people need goes much further than offering a predetermined solution. I spent years in big box retail practicing customer service means, but always being hindered by big box rules protecting the bottom-line and the company always overruling serving our customers. I was fortunate to have people show me the true meaning of serving someone, and not pushing an agenda. It’s all about people, knowing people, serving people, connecting with people. It grew into something I became passionate about and strived to provide the quality of service I would expected to receive myself.

I also love technology. From a young age I took an interest in how computers work, how technology comes together, and even building my own computers from the ground up. This passion grew into a hobby and only rarely intersected with my professional sphere. From solving my own problems, to helping friends and family, I quickly became known for my quick problem solving and technical knowledge. Without any formal education, I never thought this would amount to anything in the professional environment being self-taught. I love solving problems and finding new challenges to overcome. Where some may see a frustrating bother, I see a mountain to conquer (and believe me, I will conquer it.)

Enter RMS. It was quickly made clear that serving our customers came first and foremost, even at a loss to our pride or bottom line. Finally, somewhere I can provide the level of service that I’m passionate about and combine with my passion for technology and problem solving. The network of knowledge and experience available is vast and extremely helpful. I can’t even say how many times I’ve leaned over a technician’s desk to bend their ear on a problem. These are the kind of company values success is built on, not only for us but also for our customers. I can honestly say I enjoy my job and the people I work with, because that’s the environment that’s nurtured here.

When I’m not working, I have a slew of hobbies that I try to balance with family life. I’m blessed to be married to my best friend and I love to serve in ministry with my wife, longboard, build Lego sets, build computers, cook, and the occasional hiking trip. My wife and I just had our first baby boy in November 2019. His name is Jude and he is absolutely perfect (really though). We haven’t found time to get back to longboarding, but are trying to figure out how to push a stroller and longboard at the same time. I did learn last year after my first big fall since my teenage years that I’m not as young as I used to be, and I don’t quite ‘bounce back’ the same. That said, just because it’s not as easy as it used to be doesn’t mean I can give it up!

I can say I’m definitely a ‘live in the moment’ kind of guy who likes to share life with people. When the moment comes, feel free to strike up a conversation, I’m an open book.