With 2 little munchkins running around my house, hours can go by without me looking at my cellphone. And when I finally get a break and decide to...
Good leadership is an integral part of any successful pharmacy business. And not necessarily for the reasons you might think. Sure, the person who’s...
Automating pharmacy processes, procedures, and workflows saves time and increases accuracy. It’s a simple enough concept. But you can’t automate...
There are a number of tried and true methods for providing great customer service. Everyone knows the basics – having a genuine smile, offering a...
Most pharmacy owners aspire to grow their business. They aim to become more profitable, increase their customer base, and/or add locations. By...
It takes a lot of repetition to create a habit. Anyone who’s ever decided to make a significant change in lifestyle or in their business can attest...
We all know that customer loyalty programs are a popular method for encouraging customers to shop more often and buy more when they do shop. But in...
Ever get buyer’s remorse? You purchased something that made sense to you in the moment, only to later have doubts or regrets? Of course, we all have....
Have you ever been reading an article online and had an ad or news story start to auto-play when you weren’t expecting it? Most all of us have had...
4 years ago, I bought a new car. It had all the bells and whistles and the all-important (at the time) moon roof. I was pretty happy with it. At...
There’s undoubtedly something we’d like more time for in our lives. More time with family. More time to go on vacations. Maybe just more time to work...
In 2016, pharmacists were once again labeled as the second most trustworthy professionals. Further proof that people in general understand the same...
Social media isn’t anything new. And knowing that it’s an important way to market your business, gain new customers and increase customer loyalty,...
Have you noticed the prevalence of commercials that don’t really have much to do with the product that is supposedly being advertised? From the...
Here are a couple of easy Black Friday principles to implement, regardless of your business size.
