We at RMS frequently focus on the things that independent and hospital outpatient pharmacies excel at when compared to the big chains and box stores:...
You likely have a vision of what the future will bring for your pharmacy. Your plans may include growing or remodeling your pharmacy, opening new...
There’s almost always some driving factor behind major purchases. I’m not talking about a new winter coat or even a new computer. When it comes to...
There are a lot of things about being an independent business that are difficult. As such, we spend a lot of time talking about ways to overcome the...
There’s are a few prescribed ways to attract a customer’s attention. Print ads, the radio, social media, and word of mouth are probably some of your...
If a new customer walks into your pharmacy today for the first time, what will happen? Will the transaction be like any other or will an effort be...
Next weekend, a lot of people will be packing up and hitting the road over the long 4th of July weekend. Your customers will be on their way to camp...
When we think about customer loyalty programs, most of us probably have a pretty set idea of what that entails. A wallet full of cards and some sort...
On Monday, I shared some quotes from Mark Cuban. They’ve definitely been food for thought for me all week long. But liking these sentiments and...
These days it’s harder than ever to keep up with what customers want. That’s because customers are more knowledgeable than ever and they have...
Every year, around September or October, we see a surge in calls requesting to purchase store branded gift cards that can be sold through RMS’ POS...
With very few exceptions, customers that walk into your store all walk out with at least one thing in common. Their printed receipt. And whether they...
Earlier this week I shared an article on some ways to find the motivation you need to achieve your goals. Motivation is a big piece of the puzzle...
Millennial. That’s an insult right? It’s probably the most harshly viewed generation of our time. It’s that group of people born between the early...
This past weekend gave shoppers every opportunity to fill gift boxes, stuff stockings, and spoil themselves with something new all at the same time....
