We often talk about how important it is to set goals for your pharmacy. And having those goals is definitely important. But it’s hard to keep track...
Every 2 years, I visit the optometrist for an eye exam. I’ve had glasses for a long time, and although I don’t need them all the time, they are a...
Many years ago I was privileged enough to attend the APhA/GSK Executive Management Program for Pharmacy Leaders. During the ten day intensive program...
These days it’s harder than ever to keep up with what customers want. That’s because customers are more knowledgeable than ever and they have...
This week, I’ve been out digging holes in my back yard. Don’t worry, I’m not losing my mind and looking for buried treasure. I’m actually building a...
In theory, transactions at the register should be pretty simple right? Scan items, choose a method of payment, tender the transaction, and print a...
Today, everyone is making a big deal about having more time. That’s because it’s Leap Day. The day added to our calendars every 4 years to make up...
Every year, a list is released showing the most popular passwords for the previous year. Just like last year and the year before that “123456” tops...
Giving your pharmacy employees some autonomy or decision making abilities can be beneficial both to you and your customers. When your employees know...
So much of the time, business owners focus on big picture changes. Comprehensive overhauls of how they do business. Sure these changes ultimately...
For most businesses, the end of the year is spent in a flurry of number crunching and report running. If you are an independent pharmacy owner, the...
It’s Monday morning. Your pharmacy is busy. Crazy busy. The phone is ringing off the hook and the line at the register doesn’t seem to be ending....
It’s easy to get bogged down in this oh so busy time of year. Hopefully your pharmacy is crazy busy, making the days go by in what seems like minutes...
This November marks two years that I’ve been writing blog posts almost every week for the RMS POS POV Blog. So first, I’d like to take a moment to...
It seems like just a few weeks ago we were still enjoying the warm days of summer. This morning I woke up and it was November. How did that happen?...
