Automating pharmacy processes, procedures, and workflows saves time and increases accuracy. It’s a simple enough concept. But you can’t automate...
We all know that technology is always evolving. Every day there’s something new and different that we can use to make life easier and more...
This blog often discusses the benefits of implementing a curbside pickup program. It’s something we’ve known was a big opportunity for local...
Well, here comes Memorial Day again. You remember it, right? It comes between Mother’s Day and Father’s Day, and it has something to do with...
There are a number of tried and true methods for providing great customer service. Everyone knows the basics – having a genuine smile, offering a...
Most pharmacy owners aspire to grow their business. They aim to become more profitable, increase their customer base, and/or add locations. By...
In almost any job, you’re expected to function successfully in a team based environment. There are a lot of reasons for this but one of the big ones...
The level of customer service that your pharmacy provides plays a major role in the overall success of your business. A exceptional customer...
Have you noticed the prevalence of commercials that don’t really have much to do with the product that is supposedly being advertised? From the...
I don’t often get the Monday Blues. Honestly, with two toddlers following me around all weekend long, sometimes adult time come Monday morning is a...
In any organization, the people that answer the phone when a customer calls have a lot of responsibility. The feelings created during that first...
Over the last several weeks I’ve been busy packing up my home, preparing to move. When you combine all the possessions of my toddlers, the many bits...
For retail businesses, it seems that the battle to stay relevant is constant. For pharmacies, the needs of consumers are always evolving, and their...
We at RMS frequently focus on the things that independent and hospital outpatient pharmacies excel at when compared to the big chains and box stores:...
When I was a kid, I used to watch Wheel of Fortune every night without fail. I loved solving the puzzles and trying to fill in the blank with as few...
