Today, everyone is making a big deal about having more time. That’s because it’s Leap Day. The day added to our calendars every 4 years to make up...
Giving your pharmacy employees some autonomy or decision making abilities can be beneficial both to you and your customers. When your employees know...
Like any company that wants to be successful, you strive to make your customers happy. It can sometimes be a daunting task, and you can’t please...
In any convenience oriented industry, the drive thru window rules it all. Fast food, coffee shops, banks and of course, pharmacies. When you compare...
So much of the time, business owners focus on big picture changes. Comprehensive overhauls of how they do business. Sure these changes ultimately...
Earlier this week I shared an article on some ways to find the motivation you need to achieve your goals. Motivation is a big piece of the puzzle...
Millennial. That’s an insult right? It’s probably the most harshly viewed generation of our time. It’s that group of people born between the early...
Here are 4 ways you can show customers that you are committed to providing the best possible customer experience.
For many people, this December means one thing. A New Star Wars movie is about to be released. Some fans are stoked, and some fear that this new...
Earlier this week I shared a couple of articles we’d previously posted about how to keep your pharmacy running smoothly and your customers happy...
Fall is here. There are pumpkins on the front porch, a pleasant chill in the air and leaves on the ground. Inside, the heating system has replaced...
If you described me as verbose, it would probably be an understatement. I talk quite a bit. At work, I’m often on the phone with customers and...
My 18 month old son wanders into my home office. He stacks the dog dishes neatly, closes the door to the dog crate, and proudly brings me things that...
How effective your employees are can make a huge difference when it comes to how satisfied customers are with your pharmacy services. For your...
In 2012, a study showed that 42% of people with mobile phones reached for them when bored. In 2014, another study revealed that the average smart...
