You’ve scoped out the options, reviewed demos, received quotes, and asked all the questions you can think of. Now it’s time to make a decision on what pharmacy point-of-sale system you’ll purchase. Easier said than done, right? How do you truly know what system will be the right fit for your pharmacy? Certainly, the facts and figures, cost comparisons and checklists have an impact. But are they really the only things that matter?
Here are a few final outside-of-the-box things to consider before you make your final purchasing decision.
Flexibility – The status quo may not work forever. Scratch that, it definitely won’t work forever. Changes in your industry, community, and business can’t be ignored or resisted, so the need for flexibility is pretty important. When you make a decision about which point-of-sale system to purchase, are you thinking about what changes you might need to make in the future? Are you allowing for growth, changes in pharmacy system vendors, credit card processors and wholesalers? When changes like these happen, make sure you’re not at risk for having to start over with your point-of-sale system. Flexibility is at the core of what we do here at RMS. We don’t tie you down to any one partner, allowing you to grow and change according to your needs. By taking the flexibility of the system into account from the very beginning, you’ll be saving yourself money and headaches.
Reliability – No matter what system you choose, you will need support for that system on an ongoing basis. Hardware acts up, questions arise, new features become available, and so forth. Whatever the reason, you need to make sure that you’re not just buying a point-of-sale system, you are also buying the support that comes with that system. Make sure you get to know the support infrastructure and ideals behind the point-of-sale system you decide to purchase. Support needs to be available when your pharmacy is open as well as when you’re working after hours. That’s why we offer 24×7, 363 days a year support to our customers.
Knowledge & Passion – Point-of-sale is not an afterthought or an add-on. Every dollar spent in your pharmacy runs through that system and many regulations must be accounted for every time you make a sale. So, working with a company that is focused in point-of-sale and specializes in the pharmacy industry is a major benefit that shouldn’t be undervalued. If you need more convincing, take a moment to get to know RMS a bit better and learn about our commitment to independent and outpatient pharmacies.