Having a Rough Day in your Pharmacy? (VIDEO)
We’ve all been there. We try to plan our day as best as we can, but in the 21st century, with customer expectations, insurance and doctor demands,...
We tend to have expectations about almost everything. How our dinner will taste. How good that new movie will be. How busy our day at work will be. Spoken or not, there’s a way we expect things to turn out. This is especially true when it comes to any new project or big venture. […]
We’ve all been there. We try to plan our day as best as we can, but in the 21st century, with customer expectations, insurance and doctor demands,...
Earlier this week I posted a short article on how perfection has become the new standard in customer service. More and more, it seems that companies...
We can all think of negative customer service experiences. Times when a brand or company didn’t live up to our expectations or needs. It’s...