Live monthly webinars, exclusively for pharmacies.

CLIMB Virtual Summit by RMS

October 14th

8am Pacific
CLIMBiversary Special!

Ready for an event so awesome that it needed it’s very own word? Our CLIMBiversary special is coming up and we’re celebrating with a super special lineup of amazing speakers! 

October 14th

-Will Bowen -Bestselling author and creator of the Complain Free Movement 

-Colin Cowherd – Sports personality and Bestselling Author

-Dr. Emily Johnston- Physician and climbing expert

…and a special panel on overcoming challenges in your pharmacy business

November 11th

It’s all about eCommerce and making your pharmacy more profitable by increasing your reach and sales. 

Did you miss something?

If you’re new to CLIMB you might have missed some of our previous sessions. You can check out past content in the CLIMB Vault. And once you register you’ll gain access to our most recent CLIMB sessions.

Click here for the CLIMB vault


Will Bowen

Founder of the Complaint Free movement

Will Bowen is the founder of the Complaint Free movement with over 12 million followers worldwide. Will is a humorous motivational speaker, a #1 international bestselling author, an award-winning trainer, the 2016 Purdue University Executive in Residence, and he’s the world Authority on Complaining – why people complain, what’s wrong with complaining, and how to get our selves and others to stop. 

Will’s been featured on Oprah, Dr. Oz, Forbes, NBC’s Today Show, The Wall Street Journal and many more.

In July 2006, Will Bowen handed out 250 purple rubber bracelets inviting people to use them as a tool to stop complaining.

Will’s idea EXPLODED around the world and, to date, more than 12 million of his purple Complaint Free bracelets have been distributed to people in 106 countries.

May Angelou provided the forward to Will’s International Bestselling book A Complaint Free World, which has sold more than 3 million copies in 30 languages and is required reading at many universities and businesses.

Thousands of companies worldwide have used Will’s Complaint Free Business program to increase productivity, improve communication, and raise morale. 


Brad Jones

RMS Founder & CEO

Brad’s lifelong passion for pharmacy began in his parents drug store in Westport Washington where he grew up and worked until departing to attend the United States Air Force Academy. He went on to become a C-141 pilot and eventually a T-37 instructor pilot. 

Eventually, the world of pharmacy called again and Brad soon recognized a need in the pharmacy industry.  In 1998  Brad founded Retail Management Solutions. Embarking on a journey to help pharmacies be more profitable and more customer-centric. Leveraging technology based tools and expert training to help pharmacy businesses succeed. RMS pioneered the pharmacy system integrations, creating a standard that remains in use to this day. RMS customers were also the first pharmacies in the country to be able to capture signatures electronically.

Today, Brad continues to lead RMS in their mission to make every pharmacy more profitable and customer centric. This mission forms the foundation for the CLIMB Webinar Series. 


Care is at the foundation of every pharmacy. Care for patients, staff, and community. Learn how to approach this concept in brand new ways and strengthen the bonds your pharmacy has built. 


Leadership takes many different forms. Every member of the pharmacy team has the capacity to build leadership skills. Learn how to take the concept of leadership beyond traditional perception and lead not just a pharmacy team, but an entire community. 


Change is opportunity, and innovation is the way to seize that opportunity. Learn how to create innovation in every customer interaction. From unique services to new technology


Simply believing that we can achieve something is half of the battle. Before we can figure out the how, we have to understand the why. That’s where motivation comes into play. Discover how to motivate your team, reframe challenges, and look at your pharmacy business from a new perspective


When the juggling act played between business, family and community seems to overwhelm us, stop juggling and learn to balance instead. Find out how investing in team, technology, and education can teach this fundamental, but often overlooked skill.