-We’re so excited to welcome Terri Norvell back to CLIMB for an interview on building great pharmacy teams through training.
-Employee wellness – how to care for your pharmacy team to build a better pharmacy business
It’s a Terri Norvell take over! Join us for a full hour spent with the expert in leadership and business growth!
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If you’re new to CLIMB you might have missed some of our previous sessions. You can check out past content in the CLIMB Vault. And once you register you’ll gain access to our most recent CLIMB sessions.
Check back for all the info on our great speakers and panelists!
Certified Business Growth Specialist
Terri Norvell is a change agent, trusted leadership coach and business advisor for entrepreneurial organizations and associations. She’s also a dynamic, engaging keynoter who inspires and aligns teams. With more than 25 years experience in up-and-down market cycles, over 950 executive coaching clients have results that prove it. Prior to founding The Inner Prize, Inc., her executive leadership includes VP of Training & Marketing with a $1.2B property management & development company; GM of a 5 state $9M temporary housing firm; President of a Silicon Valley Chamber; founding board member for two non-profit organizations. She’s a certified ‘Business Growth Specialist.’
RMS Founder & CEO
Brad’s lifelong passion for pharmacy began in his parents drug store in Westport Washington where he grew up and worked until departing to attend the United States Air Force Academy. He went on to become a C-141 pilot and eventually a T-37 instructor pilot.
Eventually, the world of pharmacy called again and Brad soon recognized a need in the pharmacy industry. In 1998 Brad founded Retail Management Solutions. Embarking on a journey to help pharmacies be more profitable and more customer-centric. Leveraging technology based tools and expert training to help pharmacy businesses succeed. RMS pioneered the pharmacy system integrations, creating a standard that remains in use to this day. RMS customers were also the first pharmacies in the country to be able to capture signatures electronically.
Today, Brad continues to lead RMS in their mission to make every pharmacy more profitable and customer centric. This mission forms the foundation for the CLIMB Webinar Series.
Care is at the foundation of every pharmacy. Care for patients, staff, and community. Learn how to approach this concept in brand new ways and strengthen the bonds your pharmacy has built.
Leadership takes many different forms. Every member of the pharmacy team has the capacity to build leadership skills. Learn how to take the concept of leadership beyond traditional perception and lead not just a pharmacy team, but an entire community.
Change is opportunity, and innovation is the way to seize that opportunity. Learn how to create innovation in every customer interaction. From unique services to new technology
Simply believing that we can achieve something is half of the battle. Before we can figure out the how, we have to understand the why. That’s where motivation comes into play. Discover how to motivate your team, reframe challenges, and look at your pharmacy business from a new perspective
When the juggling act played between business, family and community seems to overwhelm us, stop juggling and learn to balance instead. Find out how investing in team, technology, and education can teach this fundamental, but often overlooked skill.