Build a more profitable and customer centric pharmacy

RMS Presents:

CLIMB Virtual Summit by RMS

October 22, 2020

11am-2pm EST

Join Retail Management Solutions this October for the first ever CLIMB summit. In just 3 hours, this transformational virtual event will help you take the next steps in building a more profitable and customer-centric business with 5 key tenets. Care,  lead,  innovate, motivate,  balance.

Early bird registration is now open, and for a short time your digital ticket, valued at $399.00, is FREE! 

Limited Seating is available. Reserve your ticket today!



Care is at the foundation of every pharmacy. Care for patients, staff, and community. Learn how to approach this concept in brand new ways and strengthen the bonds your pharmacy has built. 


Leadership takes many different forms. Every member of the pharmacy team has the capacity to build leadership skills. Learn how to take the concept of leadership beyond traditional perception and lead not just a pharmacy team, but an entire community. 


Change is opportunity, and innovation is the way to seize that opportunity. Learn how to create innovation in every customer interaction. From unique services to new technology


Simply believing that we can achieve something is half of the battle. Before we can figure out the how, we have to understand the why. That’s where motivation comes into play. Discover how to motivate your team, reframe challenges, and look at your pharmacy business from a new perspective


When the juggling act played between business, family and community seems to overwhelm us, stop juggling and learn to balance instead. Find out how investing in team, technology, and education can teach this fundamental, but often overlooked skill.


Terri Norvell

The Inner Prize

Terri Norvell is a change agent, trusted leadership coach and business advisor for entrepreneurial organizations and associations. She’s also a dynamic, engaging keynoter who inspires and aligns teams. With more than 25 years experience in up-and-down market cycles, over 950 executive coaching clients have results that prove it. Prior to founding The Inner Prize, Inc., her executive leadership includes VP of Training & Marketing with a $1.2B property management & development company; GM of a 5 state $9M temporary housing firm; President of a Silicon Valley Chamber; founding board member for two non-profit organizations. She’s a certified ‘Business Growth Specialist.’

Connect with Terri


Chris Cornelison

Pharmacist, entrepreneur

Chris Cornelison graduated with a BS in pharmacy from the University of Mississippi in 1998.  He has a wife Janet, and two children Alex and Megan. Chris owns 3 independent pharmacies and Solutions Rx, a vitamin and supplement company that is in over 500 independent pharmacies across the nation. Solutions Rx was created from a lack of education and products for patients suffering from Drug Induced Nutrient Depletion. Chris has spent the last decade educating pharmacies in his classes Front-End Profit Ignitor, Pharmacy Profit Ignitor, Solutions Rx Champions Course on Drug Induced Nutrient Depletion and many other techniques to produce profits for pharmacies while making people healthier.  We have trained over 500 pharmacists, technicians, customer service, and managers and have gone to over 20 independent pharmacies across the nation to implement Chris’s techniques.  He has a unique understanding of how to motivate teams to impact their patient’s for compliance outcomes as well as helping patients live their healthiest lives. 

Patti Mara

Business Coach & Author

Patti has worked with hundreds of entrepeneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention and profit with her Business Renovation Framework. The exact same model that was enabling business ownerd and their teams to reposition their business for increased results and profit is now a lifeline for businesses to reposition and pivot in a new reality. 

Her new book UpSolutions – Turning Your Team into Heroes and Customers into Raving Fans, delivers key pivotal shifts in the mindsets of stakeholders – owners, team members and customers alike – from transaction to relationship based outcomes. Patti’s approach works. 

Connect with Patti


Becky Templeton

RJ Hedges & Associates

Becky is a Board Certified DME Specialist and Accredited Business Intermediary. Her education and training background fuels her desire to understand how things work, while trying to get the simplest answers and best methods for implementation. She is the go to woman for R.J. Hedges’ training and the voice of many of our videos and podcasts.

Becky is a Lifetime Alumni with Penn State. As a 2008 graduate from Penn State with a BS in Agricultural Education, she considered teaching in a high school setting, but instead has spent the last 12 years working in sales and marketing both as a trainer, educator, and content developer. 

Connect with Becky


With Brad Jones

Founder of Retail Management Solutions

Brad Jones’ lifelong passion for pharmacy began in his parents drug store in Westport Washington. His dad will tell you that his career in management began somewhere around the age of 12, when he taped lines on the floor of the stockroom and charged a fine to anyone putting boxes in the wrong place. 

Brad graduated from the United States Air Force Academy, where he was a pilot and instructor. Upon retirement from service, the world of pharmacy, once again called. By this time it was clear that pharmacies were getting the short end of the stick when it came to technology and specifically point-of-sale. There was a gap that needed to be filled, and that’s exactly what Brad did. 

In 1998, Brad founded Retail Management Solutions and remains the President & CEO to this day.  Through the years, Brad has helped customers find success through innovative point-of-service solutions. Following his leadership, RMS pioneered the first pharmacy system interfaces, creating an industry standard that would thrive for years to come. RMS also created the first meds-to-beds solution in the industry. 

Brad loves to come to work every day and is proud of the family of employees and customers he has built at RMS. His expertise both as a business leader and in the pharmacy industry is matched by his commitment to helping pharmacies succeed. 

And Special Guest Giovanni Livera

Chief Wondermaker 

Giovanni is a High Energy – High Demand – World Class     Corporate Motivator blending his unique style to create the   message you want your audience to absorb and remember. His   passion for life and boundless creativity are the mediums   through which he shares his powerful messages. He is an   American entrepreneur whose achievements inspire others to   achieve.

 Giovanni is a celebrator of human spirit and human potential –   a creator of meaningful experiences that transforms people’s   lives through the understanding that Anything Is Possible. He is a revealer of secrets – who if asked, will show you how it is possible to Live A Thousand Years by living each hour of your life to its very fullest.

Register Now

Free early bird registration is available now. Don't miss this one of a kind virtual event!