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Programs for Success

Software, technology and the best hardware don’t mean anything unless you back it up with the right knowledge. RMS’ comprehensive customer success programs are tailored to help each pharmacy customer achieve their goals. 

RMS CLIMB Checkup

Your roadmap to success.

The CLIMB Checkup starts with expert on-site or remote evaluation of your pharmacy business. This comprehensive A to Z business review will help you: 

  • Recognize opportunities
  • Align processes with goals
  • Identify potential problems
  • Optimize tools and available resources
  • And more..

At the end of your CLIMB Checkup, we’ll provide you with business insights, an achievable action plan as well as check-ins and advice along the way as you make your goals a reality.

RMS Care

Customer-centric training for a more customer-centric pharmacy.

Develop processes, services and solutions around a fully customer-centric business model. With RMS Care you’ll learn:

  • How to incorporate customer-centricity into every interaction
  • Programs that will improve patient outcomes
  • Training models to help employees provide excellent service
  • Why customer-centric businesses are the most successful
  • Answers to all of your customer-experience questions and more!

 

RMS Boost

Don't just meet your goals. Surpass them.

Wouldn’t you like some extra cash in your pocket every month? This program is designed with one simple goal- making pharmacies more profitable.  When you commit to growing your pharmacy business through RMS Boost you’ll find out how to:

    • Streamline business operations to improve efficiency
    • Optimize every department in your pharmacy for the greatest return
    • Use data to make business decisions
    • Make agile changes, analyze them, and adapt
    • And find the untapped potential in your business.

Increase Customer Retention

Learn how to increase customer retention in your pharmacy.
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