Did you know... you can move AR transactions to the correct customer with the new Change Customer function?
If you accidentally charged to the wrong account, don't sweat it!
If you accidentally charged to the wrong account, don't sweat it! With this new feature, you can easily move AR transactions from the wrong customer to the correct one. Here's how to do it:
- Go to the Accounts Receivable application, select the customer and go to the Accounts Receivable Detail tab.
- Highlight the errant transaction (must be in an open period), click on the Functions button (just above the tab), and select Change Customer.
- A pop-up Change Customer screen will appear.
- Select the customer to whom the original transaction should have been charged and then click Confirm. The system will move the transaction accordingly.