RMS Customer Support

Experience the very best in pharmacy point-of-sale support.

Toll Free: 877-767-1060

Email: support@rm-solutions.com

Our team of Pharmacy POS Technology Specialists will make sure your RMS system is always optimized for success.  We’re here for you all day, every day. 

Learn more about RMS’ unparalleled customer support.

Support on your schedule

Our US Based team of Pharmacy POS technology specialist is available 24 hours a day, 7 days a week. You can reach them by phone, email or online via the RMS Customer Portal.

Pharmacy point-of-sale experts

Our technology specialists are experts in pharmacy point-of-sale. Our technicians are hyper-focused on the pharmacy industry and are subject matter experts in our software and hardware solutions. 

Monthly product deep dives with live Q&A

Learn from RMS Founder & CEO Brad Jones live every month! You can join our CLIMB webinar series for free and stay tuned for the After CLIMB demo just for RMS customers. 

Secure, simple, remote support

Our remote support utilities make it easy for our team to help you securely and efficiently. Our support processes make it crazy easy for you to get the help you need and get back to running your pharmacy.  

RMS Customer Portal

In the RMS customer portal you can enter, review and update cases, check out open estimates, orders or invoices, and explore our knowledgebase for how-to articles, product guides and more. 

Dedicated Customer Success Manager

Every RMS customer is assigned a Customer Success Manager to make sure you’re always getting everything you need, both from your RMS point-of-sale solution and from your RMS partnership.  

Meet the head of the RMS support team. Director of Operations, Brandon Bieleski. 

Learn more about Brandon

Watch our recent demo on Sales & Profit Analysis reporting